For Canadian Mortgage Brokers

Your compliance process is four emails. It should be zero.

KYC questionnaire, client agreement, and identity verification. In your branding. One session, five minutes, zero follow-ups. Signed documents delivered to your inbox automatically.


This is how most brokers handle compliance today.

01

How many emails does it take?

KYC form in one email. Client agreement in another. ID verification link from a third-party service. Sometimes a fourth email to get an e-signature, or worse, chasing your clients to complete because they're completely confused about what's been done and what hasn't. Is that the first impression you want to make?

02

What happens when a purchase comes in?

Your brokerage needs completed KYC, a signed client agreement, and verified identity on file to satisfy FINTRAC. Every mortgage brokerage in Canada is required to have this. If your client hasn't finished all three steps, you can't work the file. Deals don't wait.

03

What does it look like to your client?

Three separate emails from different tools. No consistent branding. No clear flow. Your client doesn't know what's done and what isn't. You're the one chasing.

Complai replaces all of it with one branded link that fires automatically when your client submits an application.


One link. Five minutes. Done.

01

Application comes in, compliance goes out

When your client submits a mortgage application, Complai automatically sends them a branded compliance link. No manual step. No copy-paste.

02

Your client completes everything

KYC questionnaire, client agreement review and signing, and digital identity verification. All in one session, on any device, in about 5 minutes.

03

Signed docs hit your inbox

Completed KYC, signed agreement, and ID verification certificate. All PDFs, ready for your file. Before you've finished your coffee.

One link replaces your entire compliance workflow.

KYC Questionnaire

Mortgage purpose, employment, insurance, declarations. Customized for Canadian mortgage compliance.

Client Agreement

Your agreement, your branding. Clients review, scroll, and sign on any device.

Identity Verification

Government ID scan plus biometric selfie match. FINTRAC-compliant. Your client receives a copy of all compliance documents.

CASL Consent Collection

Optional marketing consent checkbox during the signing step. Timestamped and recorded on the client's session. Your CASL compliance, handled automatically.

Two-Factor Authentication

Bank-grade security for your broker portal. Authenticator app required for every login.

Built for Canadian compliance.

  • FINTRAC identity verification and record keeping
  • Canadian data residency (AWS Montreal)
  • AES-256 encryption at rest and in transit
  • Process-and-purge biometric data handling
  • Full transparency. Clients receive a copy of all compliance documents.
Read our full compliance documentation

Simple Pricing

Pay per check. No subscription.

$5

per check, billed monthly

If identity verification fails for a client, you get a full refund for that check. No questions asked.

Get Started